FAQ Topics
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Why ResumeBear?
- Why should I use ResumeBear?
- How much does ResumeBear cost?
- How does ResumeBear make any money?
- What is ResumeBear's goal?
- How do your smart phone apps work?
- What is your employer search feature?
- Does ResumeBear provide anything else besides those great tools?
- Why should I use ResumeBear?
- ResumeBear is the only resume delivery service in the world that makes you stand out with a professional cover letter and resume, that tracks the delivery of your resume and that alerts you when it’s viewed via SMS and email in Real-Time. In addition, with the ResumeBear Job Search you can research jobs in any location for your industry. Every tool you need to create the best possible presence, get noticed and land that job is here, making ResumeBear the premier all-in-one resource for job seekers.
- How much does ResumeBear cost?
- ResumeBear is 100% FREE for all job seekers. Really. You don’t need to be concerned about hidden charges because we don’t collect credit card or any other payment information when you sign up.
- How does ResumeBear make any money?
- We make our money from advertisers who want you to notice their products and services, or who may have a job you’re interested in - a win-win for everyone. You get to use ResumeBear’s awesome tools for free, our advertisers reach an intelligent, interested audience, and we make enough to pay our bills and keep ResumeBear online.
- What is ResumeBear’s goal?
- Our goal is to help job seekers. Period. That’s why we’ve developed an easy-to-use online resume builder, cover letter builder, resume tracking system, smart phone apps, a database for prospective employers, and more. Our goal is to provide job seekers with a comprehensive one-stop job search resource with tools that WORK. And, did we mention it’s free?
- How do your smart phone apps work?
- Simple. Log in to ResumeBear, create a resume, and download the correct app (iPhone or Android). Voila! You can send your resume on the fly, to anyone, anywhere – which means you’ll never miss a great opportunity again.
- What is your employer search feature?
- Glad you asked! It’s a one-of-a-kind database that employers search daily for qualified applicants. As a ResumeBear user, your resume will be automatically added to the database (unless you don’t want it to be!), expanding your options for finding the job you’re looking for.
- Does ResumeBear provide anything else besides those great tools?
- Yes we do. Our blog is packed with how-to articles covering every aspect of your job search. Don’t know how to put together a good resume or cover letter, or how to handle an interview? No problem – we’ve got it covered. Interested in learning more about how to use the Internet to find a job, or how to network successfully? We’ve covered those topics too, as well as providing cutting edge strategies for every aspect of your search. In addition to our blog, we’re connected with top recruiters and coaches through our Twitter account and Facebook page, giving you even more articles and resources to help you succeed.
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General FAQ
- I forgot my login – what do I do?
- How do I change my email address and personal information?
- If I change my personal information, does it automatically update all of my saved resumes?
- Is it possible for multiple email addresses and cell phone numbers to be listed for notifications?
- Is there a limit to the number of resumes I can send out?
- Is there a limit on the number of contacts I can have?
- Do I have to use a template? Can I scan or upload a personal template?
- Does ResumeBear have spell check?
- When I clicked to send myself a test email of the cover letter I never received the email. What did I do wrong?
- Is ResumeBear compatible with all browsers, including older versions of Explorer, Safari for the Mac or Firefox?
- After the employer clicks on my cover letter and views my resume online, is he or she able to download and save an electronic copy? If so, in what formats?
- Can I access my resume and statistics from my cell phone?
- Other than text messaging, how can I be notified that my resume has been read? Are there email or telephone notification options?
- How long after my resume is read will I be notified?
- Will I know the name or email address of the recipient reading my resume?
- Do the recipients that view my resume have knowledge that I am notified when they view my resume?
- Can I use ResumeBear for International Job Seeking? What countries do you serve?
- What is your privacy policy?
- Are there any benefits to continuing with ResumeBear once I have found a job?
- I forgot my login – what do I do?
- Your username is the same as the email address on file in your ResumeBear dashboard. Use the ‘Request New Password’ link or tab to reset your password.
- How do I change my email address and personal information?
- Your personal information can be changed at any time in your ResumeBear dashboard. If you change your email address, your login email address will also be changed. Keep in mind your existing resumes will not be updated and you will have to resend your resume with the updated contact information. ResumeBear recommends that you use an email address that is dedicated to your job search. For best results, this email address should sound professional, such as yourname@gmail.com. Please don’t use something like love2party@yahoo.com. Also, make sure the message on the voice mail for your contact phone number sounds professional and does not have loud background music. “Hey dudes, I’m here, stop by for a brew!” does not create a good impression for prospective employers.
- If I change my personal information, does it automatically update all of my saved resumes?
- No, your existing resumes will not be updated. You will have to resend your resume with the updated contact information. To avoid any confusion and miscommunication, please put some thought into the contact information you provide to prospective employers. Some job seekers create a professional email account at Gmail or Yahoo just for this purpose.
- Is it possible for multiple email addresses and cell phone numbers to be listed for notifications?
- You are able to specify one email address and one cell phone number for receiving notifications.
- Is there a limit to the number of resumes I can send out?
- You can email and track as many resumes as you possibly want to send out. ResumeBear is the perfect place to keep track of all of the positions that you have applied to.
- Is there a limit on the number of contacts I can have?
- No. You are able to add as many contacts as you desire. Your ResumeBear dashboard is a perfect place to store all the email addresses of the employers you have applied to.
- Do I have to use a template? Can I scan or upload a personal template?
- You have two options for creating your resume with ResumeBear: the “Resume Builder Wizard”, which walks you through the steps of creating a resume, or the “Freestyle” method, which is perfect for copying and pasting an existing resume. With either method you’ll choose one of our templates as a backdrop for your resume. There are a wide variety of styles to choose from - pick an elaborate design or stay with corporate white.
- Does ResumeBear have spell check?
- Yes, spell check is one of the many tools that ResumeBear provides to job seekers, so your resume is always polished and professional.
- When I clicked to send myself a test email of the cover letter I never received the email. What did I do wrong?
- You should check to make sure that you typed the email address in properly. You could also check your spam folder if you have your settings set high.
- Is ResumeBear compatible with all browsers, including older versions of Explorer, Safari for the Mac or Firefox?
- Yes, ResumeBear is fully compatible with all of these browsers.
- After the employer clicks on my cover letter and views my resume online, is he or she able to download and save an electronic copy? If so, in what formats?
- When a prospective employer views your resume they’ll have the option to forward or print it. In addition, when you’re emailing your resume you can choose to attach a hard copy of your resume for them to save on their computer. Also, they will be able to always access your resume by the original email that you sent.
- Can I access my resume and statistics from my cell phone?
- Yes. If you have your SMS notification (text) set in your dashboard you will be alerted that the resume you sent to hr@somecompany.com is being read.
- Other than text messaging, how can I be notified that my resume has been read? Are there email or telephone notification options?
- You will be notified by email that your resume has been read. You will also receive subsequent emails every time that resume is re-read, forwarded, or printed. In addition, you’ll receive text messages and be able to track the statistics in your ResumeBear dashboard.
- How long after my resume is read will I be notified?
- The alerts are real-time, so you’ll know right away if someone is reading your resume.
- Will I know the name or email address of the recipient reading my resume?
- You will be alerted as to the email address of the recipient who is currently reading your resume. If an employer forwards your resume to another person you will also be alerted with that person’s email address.
- Do the recipients that view my resume have knowledge that I am notified when they view my resume?
- No, the recipient will never be alerted to the fact that you have real-time statistics on when they read, forwarded, or printed your resume. It is up to you whether or not to tell them that you have the finest resume delivery service available.
- Can I use ResumeBear for International Job Seeking? What countries do you serve?
- Yes, you are able to apply to positions all over the world using ResumeBear. We are available anywhere that the Internet is available.
- What is your privacy policy?
- Our privacy policy can be found at the very bottom of every page on our site.
- Are there any benefits to continuing with ResumeBear once I have found a job?
- ResumeBear will keep your resume on file until you delete your account, making it very simple to locate and update your resume at any time. Many ResumeBear users do keep their accounts long after they get a job, and occasionally log in to update their resume so it’s there and ready to go if they need it.
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Resume Creation FAQ
- How many resumes can I create?
- What versions of Microsoft Word are compatible when using the ‘Freestyle’ method to create a resume?
- Does ResumeBear accept Mac versions of Word?
- What if I get part way through creating a resume and have to stop? Can I save what I’ve done and come back later to finish it?
- How long does it typically take to use the Resume Builder Wizard to create a new resume from scratch?
- Can I preview my resume while creating it?
- How do I view my resume after I have created it?
- How do I delete one or all of my resumes?
- How do I modify my resume? Can I edit a particular section or add a new section to my saved resume?
- How many entries can I make in the work history and education sections? Is it unlimited?
- Is there a way to get back to the beginning of a resume without hitting the back button on your browser?
- May I create my own templates with my own colors and graphics and save them in the “Create a Resume” feature?
- Can I edit, change and save my own version of one of the included templates?
- Can I change the color of the font, font size and background if I use the Resume Builder Wizard?
- Can I edit or delete my resume after I have sent it out?
- Am I able to save and re-use more than one version of my resume?
- Should references be included in a resume?
- Can I send my resume to more than one person at a time?
- How many resumes can I create?
- You can create as many resumes as you want. Each will have its own unique identifier that you assign when you create the resume. ResumeBear highly recommends that you create and tailor a resume for each specific job that you are applying for.
- What versions of Microsoft Word are compatible when using the ‘Freestyle’ method to create a resume?
- All versions of Microsoft Word are accepted. When you choose the option to create your resume from an existing document, you will copy and paste the text into our system, so the version you are using doesn’t matter.
- Does ResumeBear accept Mac versions of Word?
- Yes, when you choose the option to create your resume from an existing document you will copy and paste the text into our system.
- What if I get part way through creating a resume and have to stop? Can I save what I’ve done and come back later to finish it?
- Simply click on the button to “Save and continue”, or “Save and continue to my resumes”, at any point during resume creation. You’ll find the beginning resume in your dashboard under “My Resumes” and can click on the “Edit” icon to complete it.
- How long does it typically take to use the Resume Builder Wizard to create a new resume from scratch?
- Although the Resume Builder Wizard is extremely easy to use, the time will vary for each individual. Some people create a professional quality resume in just a few minutes, while others may need more time to compile and enter their information. A good resume is worth however long it takes.
- Can I preview my resume while creating it?
- You’ll find a preview of your resume, during creation, at the bottom of the page where you choose a template.
- How do I view my resume after I have created it?
- You’ll find a list of the resumes you have created in your ResumeBear dashboard under “My Resumes.” Simply click on “View” to see your resume.
- How do I delete one or all of my resumes?
- In “My Resumes” you have the option to view, style (choose a template), edit, send, or delete each resume.
- How do I modify my resume? Can I edit a particular section or add a new section to my saved resume?
- Yes, you are able to edit your resume from your dashboard at any time. However, once you have emailed your resume to a prospective employer you should not edit that resume. Instead, keep a copy of your resume in your dashboard that you can refer back to and make changes to as needed.
- How many entries can I make in the work history and education sections? Is it unlimited?
- Yes, it is unlimited, but keep in mind that you should limit your resume to one page of the most current and important achievements. Your resume and cover letter have one specific job - to get you an interview. Your resume should leave prospective employers wanting to know more so they feel compelled to call and set up an interview with you.
- Is there a way to get back to the beginning of a resume without hitting the back button on your browser?
- You will have the option to edit each section of your resume once it’s completed. So, if you choose not to hit the “back” button, you can save your edits for the end of the process where you will have the opportunity to make changes to any part of your resume.
- May I create my own templates with my own colors and graphics and save them in the “Create a Resume” feature?
- Currently you must choose one of our background designs. We are constantly updating and upgrading our system so you will see new designs and styles added. Feel free to send us your unique design and we just might use it. ResumeBear reserves the right to use any style or design that is submitted to us.
- Can I edit, change and save my own version of one of the included templates?
- The background templates are not able to be edited. You will have the option to edit the text and order of information that appears on your resume but you are unable to make any template design changes at this time.
- Can I change the color of the font, font size and background if I use the Resume Builder Wizard?
- You are able to change the color, font, and font size for all the text that you put in your resume.
- Can I edit or delete my resume after I have sent it out?
- Once your resume has been sent you must not edit or delete it. If you do, this will cause the employer to receive a general error message. Instead, before you email your resume make a copy of it in your dashboard so you can make necessary changes to your resume without interfering with the campaigns you have already sent.
- Am I able to save and re-use more than one version of my resume?
- Yes. Once you have saved your resume in the dashboard you have the ability to re-use it as many times as you want. However, we recommend that you take the time to tailor make every cover letter and resume specifically to the job and company that you are applying to.
- Should references be included in a resume?
- You can add “references provided upon request” at the bottom of your resume but there is no need to provide them on the initial contact with an employer.
- Can I send my resume to more than one person at a time?
- Although you can choose to send a resume to more than one recipient, we recommend that you send separate emails to each recipient so that the cover letter email can be personalized appropriately for each prospective employer.
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Cover Letter FAQ
- Do I have to use a cover letter?
- Can I upload a cover letter instead of typing it online?
- Am I able to save and re-use more than one cover letter?
- Is there a way to save my cover letter?
- Can I add a Greeting for the cover letter?
- Do I have to use a cover letter?
- Yes, absolutely. Remember, the purpose of the cover letter is to entice the reader to click and view your resume. Be sure your cover letter includes a compelling introduction to you. Don’t skimp on giving your best effort to this important “first impression”.
- Can I upload a cover letter instead of typing it online?
- If you have a cover letter already saved on your computer, you’ll be able to copy and paste the text into the cover letter in your ResumeBear dashboard. The ability to copy and paste text will eliminate any compatibility issues between programs. We cannot stress enough that each cover letter should be tailored specifically to the company and job you are applying to.
- Am I able to save and re-use more than one cover letter?
- Each time you submit your resume to a company from your ResumeBear dashboard you will need to create a new cover letter. Your contact information is automatically put in the required fields by ResumeBear.
- Is there a way to save my cover letter?
- Currently, no. We recommend that you save your cover letter as a draft email, .doc or .txt file to easily copy and paste from. We recommend that you take the time to tailor every cover letter and resume specifically to the job and company that you are applying to. This will show the employer that you are serious and have done some homework on the company and position that you are applying to.
- Can I add a Greeting for the cover letter?
- When sending a cover letter from your ResumeBear dashboard you have the opportunity to include an introductory statement and a closing salutation, in addition to your greeting and contact information.
Job seeker testimonials:
"Before ResumeBear, I previously sent out my cover letter and resume and HOPED someone opened it. With ResumeBear I KNEW someone read my resume which allowed me to become PRO-ACTIVE in my job search. I would call the contact ten minutes after they read my resume while it was still fresh in their mind."
John Einsohn, Texas
"I was looking for a job in Arizona from New England for two years without success. ResumeBear came through for me. The great tools you offer- tracking, instant text message notification along with the helpful guidance on how to build a more powerful resume, are astonishing. Due to ResumeBear I am enjoying life as planned in Arizona. Thank you ResumeBear!"
Judith Ellis, Arizona
"I just had to let you know that your system in landing a job is absolutely astounding! Not only did my resume stand out with the powerful template and my photo on it, but I was able to track the resume views in real time. I submitted my resume to three companies for a sales management position and got an email and text message on my cell phone as soon as someone was looking at my resume. This is fantastic. I didn't even know this service was available. I would recommend ResumeBear to anyone. I landed my sales management position thanks to ResumeBear."
Chris Anderson, Colorado
"ResumeBear is amazing. Because of your notification system I was able to contact the hiring manager while the iron was hot. I called the person right away and was able to schedule an interview. I never had this much control of my career search. I will never look for a job again without ResumeBear."
Adi Cohen, NYC
HR testimonials:
"I literally have thousands of resumes to review at any time. I previously had to print out each resume which was costly and inefficient. I highly recommend ResumeBear to anyone. I am able to store these resumes electronically and each one has a crisp, clean look. That's important because I don't want to pass on a messy, incoherent resume to the hiring authority. The other powerful benefit of ResumeBear is that the cover letter and resume come directly to my mailbox without attachments. In today's world with security threats associated with attachments- this could be the difference of looking at your resume or not."
Norman F, NYC - HR Telecommunications industry
"Today's reality is job seekers are using the Internet and email to seek a career change. When done correctly, email is a perfect solution. Unfortunately, there are problems with emailed cover letters and resumes. The formatting does not always get delivered as intended which causes the HR department to try to find the relevant information. Many times we get hundreds of resumes for every open position. Often we will skip over the poorly delivered resumes to move on to one that is easier to comprehend. ResumeBear takes care of all the formatting issues. We have noticed a consistency with ResumeBear that actually makes our job easier."
Tina K, Tacoma - HR Food industry